Blame-Free Feedback (BFF)
Date: Tuesdays, Sept 29, Oct 6, Oct 13 & Oct 20, 2026 (4 weeks)
Time: 1:00 PM – 3:00 PM, Pacific
Location: Online Zoom
Fee: $350 CAD
Registration closes September 28, 2026.
If cost is a barrier, get in touch and we can look at payment options and pricing that supports your sustainability and mine.
Free from blame. Free from fear. Rich in learning. Learn how to give feedback that prioritises learning and is blame-free.
Learn a nonviolent approach to giving and receiving feedback that moves us from right/wrong thinking to engaging people in their full humanity.
During this four-session series, learn how to hold space for human needs, how to surface the “why” of behaviour or missed performance expectations, and when and how to surface connection for belonging and purpose.
We will work with your own examples, helping you prepare to give feedback or understand previous feedback sessions that didn’t get the results you were hoping for.
Feedback sessions are one of the most stressful systems in organisations. They surface feelings of inadequacy, anxiety, and worry about belonging and security. Nonviolent principles and Nonviolent Communication serve as tools to allow for a clearer and more effective approach to sharing feedback, including things that are hard to hear.
Finding ways of supporting growth for team members gives your team a stronger foundation for collaboration in support of your shared purpose and mission. Providing feedback is one of the key competencies of leaders.
This offering is highly experiential. It is a confidential space that supports your learning, and you will leave with a workable plan for creating meaningful change in key workplace relationships and in support of the things that matter to you most about performance and communication.
All sessions will be recorded and made available.
In this workshop, you’ll explore:
Holding space for human needs in feedback conversations
Surfacing the “why” behind behaviour or missed performance expectations
Recognising when and how to build connection for belonging and purpose
Moving from right/wrong thinking to engaging people in their full humanity
Preparing to give feedback using your own real examples
Understanding previous feedback sessions that didn’t get the results you were hoping for
Leaving with a workable plan for meaningful change in key workplace relationships
About Leonie Smith and The Thoughtful Workplace
Leonie has almost 30 years of experience leading groups through discovery, problem solving, and projects. What I bring to facilitation are skills in creating doable agreements and plans and a commitment to welcoming the fullest expressions of all. My approach is informed by my vocation, which is to support people, especially those who come from traditionally and historically marginalized groups, to show up in their full humanity in the places that they live, work, and play. I do this through my commitment to principles of nonviolence, practices of belonging, and a vision of creating human-centred workplaces and communities.
I am certified in Nonviolent Communication and Sociocracy and am a facilitator of systems constellations.